READ TIME – 2.00min
High performers consistently take personal responsibility for their actions. (staying above the dotted horizontal line).
How will you next respond when someone challenges or criticises you? An average to poor performer will stay below the “dotted horizontal” line (see left), and justify, lay blame, deny or avoid responsibility for their actions. A high performer will pause and then reflect or inquire as to what they might do to improve their performance next time.
So, pay attention to your immediatereaction – above or below the line, when next confronted by a mistake, a colleague, partner or boss, pause and then choose your response, rather than any automatic
High performers make, admit and correct their mistakes quickly. Neuroscience suggests this doesn’t take “will power” rather “won’t power”in inhibiting the automatic tendency to defend, as the brain is wired to minimise danger and maximise reward.
Your comments are welcome. Here’s to your success – Jon Pratlett.